SERVICE 01 / FICTIONAL PRACTICE
QMS design
Turn disconnected procedures into an understandable operating system.
A defined question.
A useful output.
A connected view of processes, owners, controls and evidence.
- 01
Establish the scope and intended results
Start with a shared description of the issue and the result that would be useful.
- 02
Map key processes and their interfaces
Work with the people involved and follow representative examples.
- 03
Clarify ownership and useful controls
Make the decisions and supporting evidence visible to the team.
- 04
Build an evidence and review plan
Review what changed and agree how the work will stay connected.
Bring the question, not a finished specification.
A short brief can explain your scope, the current problem and what a useful next step would look like.
Build a brief for this service ↗